Priority of Service CP-7(3)

Overview:
The organization develops alternate processing site agreements that contain priority-of-service provisions in accordance with organizational availability requirements (including recovery time objectives).

Supplemental Guidance:
Priority-of-service agreements refer to negotiated agreements with service providers that ensure that organizations receive priority treatment consistent with their availability requirements and the availability of information resources at the alternate processing site.

Action Items:
1) Create priority of service provisions for alternate processing sites

Related Documents:
1) Contingency Plan Policy

2) Business Continuity Plans

3) Disaster Recovery Plan

4) Third Party Risk Management

Additional Guidance:
Moderate FedRAMP-Defined Assignment / Selection Parameters
none

Moderate Additional FedRAMP Requirements and Guidance
none