Overview:
The organization develops alternate processing site agreements that contain priority-of-service provisions in accordance with organizational availability requirements (including recovery time objectives).
Supplemental Guidance:
Priority-of-service agreements refer to negotiated agreements with service providers that ensure that organizations receive priority treatment consistent with their availability requirements and the availability of information resources at the alternate processing site.
Action Items:
1) Create priority of service provisions for alternate processing sites
Related Documents:
1) Contingency Plan Policy
2) Business Continuity Plans
3) Disaster Recovery Plan
4) Third Party Risk Management
Additional Guidance:
Moderate FedRAMP-Defined Assignment / Selection Parameters
none
Moderate Additional FedRAMP Requirements and Guidance
none
Article ID: 681
Created: September 29, 2022
Last Updated: September 29, 2022
Author: Matthew Burdick
Online URL: http://www.compliancewiki.org/article/priority-of-service-cp-7-3-681.html