Overview:
The organization employs automated mechanisms to increase the availability of incident response- related information and support.
Supplemental Guidance:
Automated mechanisms can provide a push and/or pull capability for users to obtain incident response assistance. For example, individuals might have access to a website to query the assistance capability, or conversely, the assistance capability may have the ability to proactively send information to users (general distribution or targeted) as part of increasing understanding of current response capabilities and support.
Action Items:
1) Implement automated mechanisms to support incident response procedures
Related Documents:
1) Incident Response Plan
Additional Guidance:
Moderate FedRAMP-Defined Assignment / Selection Parameters
none
Moderate Additional FedRAMP Requirements and Guidance
none
Article ID: 727
Created: September 30, 2022
Last Updated: September 30, 2022
Author: Matthew Burdick
Online URL: http://www.compliancewiki.org/article/automation-support-or-availability-of-information-and-support-ir-7-1-727.html